This topic is important because it relates to the source of corporate profits and its continuation. In Digital Cash Academy JR Fisher subject, many articles, scientific studies, master’s and doctoral dissertations have been published. The understanding of the client’s needs, the benefits of the client and the appropriate services he needs, .
Rules for dealing with others:
Since the beginning of creation and man by nature social, and hates unity, imagine yourself without people around you! This picture will actually live if you do not maintain your relationship with others, so you do not have to, you have some wonderful rules:
– Correct between you and God, God fit between you and others.
– salute those who know and do not know.
– Smile in the face of your colleague The smile predicts the psychology of the other party and explain the chest and pave the acquaintance and speech.
– Put yourself in the place of others and then hear them speak what you like to hear.
– Know the human style you are dealing with, then try to enter him through the appropriate style for him.
– Keep others’ feelings and choose your words carefully.
– Do not get angry.
– Be simple and inexpensive in dealing with others.
– Be humble and do your job.
– Let your talker tell you what he likes, and be a good listener.
– Of your promise, and the truth of your talk.
– Try Digital Cash Academy System to say thank you to those who have led you to a great service in itself.
– Recognize your mistakes and apologize if necessary apologize.
The customer service is the field of intense competition between companies, but the general interest in the survival of one company for another as the client is the reason for the existence of any business and in order for any company to maintain and maintain the customer to provide a distinctive service to him, the cost of attracting a new customer is five times the cost of retaining a customer Located at the facility.
There are several obstacles and difficulties in maintaining the client and providing good service to him. The most important of these is that the first person to meet the client face to face is a small employee and the least paid workers and the least trained may issue a misconduct distracts the customer from the company and does not stop at this point, His experience to other clients leads to the reluctance of many customers about the company’s goods or services.
Regardless of the name of any job, center, experience or salary, the company tries to train all employees and remind them that the first task is to attract and satisfy customers and maintain them through intensive training sessions on how to deal with others and how to talk and talk and look and listen to customers and on the occasion of male Listen I remember a situation that happened to me personally with someone I know was applying the saying “let your talk happen to you like and be a good listener” I was addressing him face to face and during the dialogue came to him a telephone call did not fill the contact so he did not look to the caller until I finished my talk. So Digital Cash Academy is important to know how to deal with others in order to attract them and keep them as continuous customers of the company.
Before you think of reducing the price or service you provide to save expenses under the general economic situation, make sure you do everything in your power to keep your customer who is the source of any return whatever size to your establishment.